Customer Experience at Our Gallery Showroom
Family Business…Makes You Feel at Home
At Altra Home Décor serving the greater Phoenix area, we want our customers to have the best experience possible as they shop for their window fashions. That’s why we strive to offer the best information, the best advice, and the best service. To see what we mean, speak with one of our representatives today!
For many business owners, it’s a family affair. Even the employees become part of the extended family, and that is exactly how we like to treat our customers at Altra Home Décor. If you feel welcome, you will stay longer and come back to see us again. It is all about the customer experience.
Welcome to Hunter Douglas Gallery
Welcoming our customers starts before you set foot in the store. We ensure that our parking lot and streets are clean and that our storefront looks inviting. You will be more likely to enter the door if you have a good feeling going in. Just like we want to make our customers happy, we want to keep our employees happy too. That is why our employee break room is away from the showroom, so our associates can relax and you can shop in a peaceful atmosphere.
Customers Welcomed
Once you enter the store, you will find a comfy, cozy space to sit, browse through fabric books, and talk with our consultants about your home improvement project. No formal desks for us—we want you to be able to interact with our full-size displays, as our consultants walk you through a variety of options. Feeling parched? We have you covered. Enjoy a cup of coffee, tea, or bottled water while shopping.
Keeping in Touch
Our team at Altra Home Décor takes a genuine interested in our customers. We won’t just stop communicating with you after installation. We will follow up to make sure everything is working perfectly and to see if you have any additional questions. If we discussed a follow-up for your next project, we will reconfirm details and ask when you would like us to call back. Our goal is to make sure you know that we will be there when you need us—just like a family!
A Great Shopping Experience in the Phoenix and Peoria Arizona Area
Altra Home Décor is your source for window treatments, custom drapery, flooring, and more! We serve the greater Phoenix area, including Peoria, Sun City West, Anthem, Buckeye, Glendale, and Scottsdale, with a showroom in Surprise. Stop by our locally owned store to view our full-size window treatment displays and sample books. Contact us today to schedule an in-home design consultation!